Philia Home Care

Privacy Policy

Philia Home Care ("Company," "we," "us," or "our") is committed to protecting the privacy and security of our clients, caregivers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and other identifying details.
• Health Information: Medical conditions, care needs, and related health details as required to provide home care services.
• Payment Information: Billing details, insurance information, and other financial data for service payments.
• Website Usage Data: IP addresses, browser type, pages visited, and other technical information when you interact with our website.

2. How We Use Your Information

We use the information collected to:

• Provide and manage home care services.
• Communicate with clients, caregivers, and employees.
• Process payments and insurance claims.
• Improve our services and website functionality.
• Comply with legal obligations and industry regulations.

3. How We Share Your Information

We do not sell or rent personal information. However, we may share your information with:

• Authorized Care Providers: Caregivers and medical professionals involved in your care.
• Third-Party Service Providers: Payment processors, IT support, and other vendors assisting in service delivery.
• Legal and Regulatory Authorities: When required by law or to protect our rights and interests.

4. Data Security

We implement appropriate safeguards to protect personal information from unauthorized access, disclosure, or loss. However, no system is completely secure, and we encourage users to take steps to protect their data.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Accessing, updating, or correcting your data.
• Requesting the deletion of certain information.
• Opting out of marketing communications.

To exercise these rights, please contact us.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if preferred.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Philia Home Care

202-607-2525

info@philia-care.com