Caregivers

Philia employs the best Caregivers because we’ve implemented systems to ensure that we Compel, Access and Retain only the best people who Excel at a certain Intangible Quality we look for.  We call this our CARE IQ

Compel – Philia attracts the best people by offering competitive wages and benefits.
Assessment – Philia requires the Caregiver applicants to pass a written test that measures their technical skills and judgment. The applicants must also pass federal, state and county criminal background and driver record checks. We also drug test the applicants as well as have random drug testing on the employees.
Retain – Philia retains the highly qualified caregivers by offering on-going professional development and training.  We work with the Caregivers on a Professional Development Plan that includes training so they are continually learning and growing in their field.

Excel – Philia retains the highly qualified caregivers by offering on-going professional development and training.
IQ – There is a certain intangible quality we look for beyond being highly responsible and competent caregivers. We look for caregivers who understand the holistic nature of caregiving. People who understand they aren’t there to only fulfill someone’s physical needs, but also to offer a connection of compassion, empathy and friendship.